| Titre : | Operations and Process Management : Principles and Practice for Strategic Impact |
| Auteurs : | Nigel SLACK, Auteur ; Alistair BRANDON-JONES, Auteur |
| Type de document : | Document électronique |
| Mention d'édition : | 6ème éd. |
| Editeur : | Harlow : Pearson, 2021 |
| ISBN/ISSN/EAN : | 978-1-292-35006-6 |
| Format : | VitalSource |
| Langues: | Anglais |
| Index. décimale : | 752 (Gestion de la production / Management de la supply chain) |
| Catégories : |
Thésaurus du Management APPRENTISSAGE ORGANISATIONNEL ; GESTION DE LA PRODUCTION ; GESTION DE LA QUALITE ; MANAGEMENT ; MANUEL ; PROCESSUS ; RISQUE |
| Résumé : | This innovative text approaches the subject from a managerial perspective and provides clear and concise coverage of the nature, principles, and practice of operations and process management. The content is organised around diagnostic questions which relate the theory back to the key questions faced by managers in the workplace. Each chapter provides a range of examples, frameworks and techniques designed to help students better analyse existing operations and understand ways to deal with operational and process challenges. This new edition includes new cases studies drawn from diverse range of industries and regions, and coverage of new topics such as servitisation and the co-creation of services (source : éditeur). |
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