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Author Jessica WATTMAN |
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Stephen M. WUNKER, Author ; Jessica WATTMAN, Author ; David FARBER, Author | Amacom American Management Association | 2017Sifting through purchasing data for clues about what might sell or haphazardly brainstorming ideas are typical strategies. But Jobs to Be Done offers a far more precise and effective approach: determining the drivers of customer behavior--those [...]